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Sep 16 - Oct 16,2% Discount On All Items + 15% Shipping Rebate
Sep 16 - Oct 16,2% Discount On All Items + 15% Shipping Rebate


We have an 18-day return policy, which means you have 18 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Joyasdechina does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.


Email Us before and after sale:

United States Office

  • 516 W 47th Street
    N6 Floor
    New York, NY 10036
    United States
  • TEL :+1 802-585-3256

China Office

  • Room 1012, Unit 1, Building 2, Yitian Plaza, Puyan Street, Binjiang , Hangzhou , Zhejiang  China
  • TEL:+86-15168201735