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Sep 16 - Oct 16,2% Discount On All Items + 15% Shipping Rebate
Sep 16 - Oct 16,2% Discount On All Items + 15% Shipping Rebate

Easy Return

Return&Exchange Conditions

 

  1. Items returned without authorization will not be accepted.

 

  1. The time frame for return & exchange must not exceed 18days from when the original order was received.

 

  1. All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way.

 

  1. When returning or exchanging items, customers must use a shipping method that has tracking on it. Returns or exchanges with no tracking will not be processed.

 

  1. For return, any promotional gifts received must be included with the returned items. Otherwise, the retail price of the promotional gift will be deducted from the refund.

 

  1. Damage, defective, or incorrect items must be reported within 2 days of delivery.(Note: if such items are not reported in a timely fashion, we will not issue store credit. Please email support@joyasdechina.com

 

  1. Returns are processed within 3-5 business days after your item(s) are received at our Distribution Center.

 

     8.Customers will only be charged once at most for shipping costs (this                    includes returns);

 

     9.No-restocking to be charged to the consumers for the return of the product.

     

     10.Return address:Room 1012, Unit 1, Building 2, Yitian Plaza, Puyan                      Street, Binjiang District, Hangzhou City, Zhejiang Province.

          Mailing method: All mailing methods are accepted.

          Return freight: The customer shall bear the return freight. We will arrange   a refund within 3-4 working days after receiving the goods

 

Email Us before and after sale: support@joyasdechina.com

United States Office

  • 516 W 47th Street
    N6 Floor
    New York, NY 10036
    United States
  • TEL :+1 802-585-3256

China Office

  • Room 1012, Unit 1, Building 2, Yitian Plaza, Puyan Street, Binjiang , Hangzhou , Zhejiang  China
  • TEL:+86-15168201735

        

     

    Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.